Sales / Account Management (Digital IT and Engineering Solutions)

Position Title: Sales / Account Management (Digital IT and Engineering Solutions)Location: Delhi - NCRRole OverviewWe are looking for an experienced and relationship-driven Sales Executive to manage and grow existing accounts as well as Hunt new Logos in the Enterprise accounts also some Govt./PSU accounts. This role requires a deep understanding of enterprise client needs, especially in the Digital IT services and Engineering and Embedded solutions consulting, experience in Govt./PSU accounts will be an added advantageYou will act as a trusted advisor to Enterprise stakeholders, driving account expansion through cross-selling, upselling, and value-based engagement.Key ResponsibilitiesAccount Ownership: Manage Enterprise accounts (+Govt/PSU accounts), ensuring strong relationships with key stakeholders including CXOs, delivery heads, procurement, and IT leadership.Revenue Growth: Identify and execute upsell and cross-sell opportunities across business units and geographies within each account.Customer Success: Maintain high customer satisfaction by ensuring smooth delivery, resolving issues, and aligning solutions with business outcomes.Relationship Management: Build multi-threaded relationships within each Account, focusing on strategic engagement and long-term value creation.Collaboration: Work closely with delivery, pre-sales, solution architects, and marketing teams to create compelling proposals and presentations.Account Planning: Create and maintain strategic account plans with clear goals, stakeholder maps, and revenue forecasts.Governance and Reviews: Lead regular QBRs (Quarterly Business Reviews) and executive briefings with clients.Market Insight: Stay current on market trends, challenges, and shifts in outsourcing or capability center strategies.Key Success MetricsRevenue growth (YoY) within assigned GIC accountsCustomer satisfaction (CSAT/NPS)Expansion of footprint (number of business units served)Account retention and renewal ratesNumber of successful upsell/cross-sell dealsWhy Join Us?Opportunity to work with Fortune 500 GICs across global marketsInfluence the digital transformation journeys of world-class enterprisesCollaborative and growth-driven work cultureCompetitive compensation and career progression opportunitiesQualificationsEducational qualification: Preferred QualificationsBachelor’s degree in Engineering or MCAMBA or equivalent is a plus Required Skills & QualificationsExperience: 10–15 years in direct enterprise sales, account management, or client success roles—preferably in IT services, consulting, or SaaS companies.Govt/PSU Experience: Prior experience managing or selling to Govt./PSU will be an added advantage.Stakeholder Engagement: Proven ability to build trust with senior executives and influence decision-makers.Sales Acumen: Strong knowledge of sales processes, account farming techniques, and strategic account management.Analytical Thinking: Ability to identify growth areas through data analysis and customer insight.Communication: Excellent verbal, written, and presentation skills.Tools: Familiarity with CRM platforms , MS Office, and virtual sales collaboration tools.

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