Key Account Manager - E-Commerce

Company DescriptionWebby Toys was founded with the vision to spread joy, inspire creativity, and nurture young minds with its smart, innovative, and fun-filled toys. By focusing on shaping bright futures for children, Webby Toys aims to make a positive impact on future generations and encourage creative thinking. Aligned with the “Make in India” initiative, the company takes pride in promoting Indian-made products and sharing excellence with the global market. Webby Toys is dedicated to creating high-quality toys that bring smiles to children while fostering imaginative play.Role DescriptionThis is a full-time, on-site Key Account Manager role based in Dwarka, New Delhi. The Key Account Manager will be responsible for managing and growing Webby Toys’ presence across various online platforms. This is an ownership-driven role with direct impact on revenue and growth.Key ResponsibilitiesMarketplace Account Management• End-to-end management of Amazon, Flipkart and other accounts• Overseeing listing creation and optimization, SEO improvements, A+ content coordination• Monitoring catalog health, ratings, reviews, and suppressions• Planning and executing deals, promotions, and sale eventsQuick Commerce Management• Managing Blinkit, Zepto, and Instamart accounts• Assortment planning and SKU optimization• Ensuring stock availability and maintaining fill rates• Coordinating with category managers to improve visibility and performancePerformance and Growth• Tracking daily sales performance, ACOS, TACOS, and ROI• PPC planning for all the advertisements• Identifying underperforming SKUs and creating revival strategies• Using data insights to improve conversion and revenueInventory and Operations• Demand forecasting and replenishment planning• Coordinating with supply chain and warehouse teams• Managing FBA and marketplace warehouse operations• Minimizing stock-outs and overstock situationsPlatform Relationship Management• Building and maintaining strong relationships with platform category managers• Negotiating placements and campaign participation• Ensuring compliance and reducing risk of penaltiesIdeal Candidate Profile• 2–4 years of experience managing e-commerce accounts• Brownie points for experience handling quick-commerce platforms• Strong skills in Business Planning and strategic decision-making• Excellent Analytical Skills to assess account trends and identify growth opportunities• Strong communication and negotiation skills• Strong understanding of marketplace algorithms and PPC• Proficient in Excel and inventory planning• Highly analytical and data-driven• Strong ownership mindset and ability to work in a fast-paced environment• Experience in the toy or consumer goods industry is a plus

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