Sales Associate

Role – Sales AssociateLocation: Select City Walk, Saket – New DelhiBrand: Helios (Luxe Segment)Role OverviewThe Sales Associate will be responsible for delivering an exceptional luxury retail experience to customers. The role requires handling high-value clients, building long-term relationships, and ensuring premium service standards that align with the Helios Luxe brand image.Key ResponsibilitiesWelcome and assist customers in a professional and courteous manner.Build and maintain strong relationships with HNI and premium customers.Ensure a personalized luxury shopping experience for every client.Handle customer queries, feedback, and complaints efficiently.Maintain client database and follow up for repeat purchases and loyalty engagement.Coordinate with the sales team to ensure smooth customer service and product availability.Support store events, product launches, and promotional activities.Ensure the store ambiance and service standards meet luxury retail expectations.Maintain proper documentation of customer interactions and feedback.QualificationsGraduate in any discipline (preferred in Business Administration, Retail Management, or Hospitality).Minimum 2–4 years of experience in premium/luxury retail or customer service roles.Experience working with luxury brands, watches, jewelry, or high-end lifestyle products will be preferred.Excellent communication and interpersonal skills.Strong ability to handle high-profile clientele.Presentable personality with a customer-first approach.Key SkillsRelationship managementCustomer service excellenceSales support & client engagementProblem-solving and conflict resolutionProfessional grooming and presentation

Apply Now