Account Manager

Location: New Delhi (On-site)Experience: 3–4 YearsEmployment Type: Full-timeAbout the RoleWe are looking for a high-energy, strategic, and client-focused Account Manager to join our team in New Delhi. As the bridge between our creative powerhouse and our diverse portfolio of clients, you will be responsible for nurturing relationships, driving brand strategy, and identifying new avenues for business growth.The ideal candidate has a deep understanding of the social media landscape, a keen eye for brand aesthetics, and a proven track record in client servicing and business development within a creative agency setting.Key Responsibilities1. Client Relationship ManagementAct as the primary point of contact for a portfolio of clients, ensuring their needs are met with excellence.Translate client briefs into actionable creative strategies for our social media and design teams.Manage client expectations, timelines, and budgets, ensuring high levels of satisfaction and retention.2. Strategic Growth & Business DevelopmentIdentify opportunities to upsell and cross-sell agency services (e.g., expanding a design client into a full social media retainer).Lead and participate in pitch presentations for prospective clients.Analyse market trends and competitor activity to provide proactive recommendations to clients.3. Project OversightCollaborate closely with the creative department to ensure brand designs and social media content align with the client’s vision.Monitor campaign performance and present detailed reports with insights and ROI metrics.Ensure the timely delivery of all assets, from brand identity kits to monthly content calendars.Required Skills & QualificationsExperience: 3–4 years in Client Servicing or Account Management within a digital/creative agency.Industry Knowledge: Strong grasp of social media platforms (Instagram, LinkedIn, TikTok, etc.) and the fundamentals of brand design.Communication: Exceptional verbal and written communication skills; ability to present complex ideas clearly to stakeholders.Negotiation: Proven ability in business development and closing deals.Location: Ability to work on-site at our New Delhi office.What We OfferA vibrant, collaborative workspace in the heart of New Delhi.The opportunity to work with luxury brands across lifestyle and F&B sectors.A meritocratic environment where business development success is handsomely rewarded.Exposure to the full lifecycle of brand building, from logo conceptualisation to viral social campaigns.

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