Enterprise Communications Sales Manager

Role: Enterprises Sales ManagerExperience: 8YearsLocation: BangaloreJD:Enterprise Sales Manager (Alternate: Enterprise Communications – Sales Manager)Role OverviewThe Enterprise Sales Manager will own the complete business target for MS Teams Direct Routing (MST) and Managed Communication Services. This role focuses on acquiring Corporate/Enterprise customers and driving revenue through advanced communication solutions, including AI-powered voice technologies, cloud telephony, and multi-location enterprise communication setups.---Experience & Skill RequirementsMandatory Requirements· Minimum 8 years of experience in Enterprise Communication Sales.· Strong communication, negotiation, and presentation skills.· Proven experience engaging and selling to CxO-level decision makers.· Hands-on experience in selling:o SIP / VoIP solutionso Unified Communications· Experience in Enterprise PBX sales (Cisco, Avaya, Sangoma) is an advantage.Preferred (Not Mandatory)· Sales exposure in Middle East, Africa, Philippines, or Europe markets.· Experience handling global clients, compliance, and multi-country regulatory requirements.---About VIVA (Products/Services Range)The Enterprise Sales Manager will be responsible for selling the following services to Enterprise/Corporate clients:· AI-powered Voice Bots (Virtual Agents)· Microsoft Teams Direct Routing· Cloud Telephony Services· Managed Communication Services· Contact Center Solutions---Key ResponsibilitiesEnterprise Sales & Acquisition· Drive new customer acquisition for Corporate/Enterprise segments.· Identify, target, and engage CxOs and key decision makers.· Own the complete sales cycle—from lead generation to deal closure.Solution Sales & Consultative SellingShould have experience selling enterprise communication solutions such as:· AI powered Voice BOTs (Virtual Agents)· Multi-location inbound/outbound voice call connectivity· Cloud telephony for global calling· Domestic calling services· Application integrations (CRM, support systems, ERP…)· Country-specific compliance and regulatory frameworks· Enterprise security and QoS parametersCross-Functional Collaboration· Work with Marketing to provide market insights, define campaigns, and support lead generation initiatives.· Work with Presales to:o Translate customer requirementso Build Solution Architecture, BoM, and BoQ· Ensure successful PoC execution, documentation, and report submission.Proposal, Negotiation & Closure· Present proposals jointly with presales.· Drive commercial discussions, negotiate pricing, and finalize:o Agreementso MSAo SLAo SoWExecution & Customer Success Coordination· Work closely with Delivery and Support teams to ensure:o Smooth onboardingo Compliance with agreed SLA/QoSo Customer satisfactionChannel & Partner Management· Manage and drive existing Partners/Resellers to enhance sales funnel.· Identify, evaluate, and sign up new Partners/Resellers to grow business.· Monitor partner performance and ensure alignment with revenue goals.Revenue & Commercial Governance· Ensure achievement of revenue targets with desired profit margins.· Support Finance in recovery of ageing payments and resolving billing issues.

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