Ecommerce Manager

Company Description A multidesigner store for South Asian Fashion.Website & Platform ManagementOversee website merchandising, uploads, product categorization, size charts, and visual consistency. Coordinate with design, production & content teams for timely listing of new collections. Ensure UX smoothness, zero-bug checkouts, fast loading, and page hygiene.Sales Growth & ConversionManage daily sales, abandonment recovery, and conversion funnels. Run pricing checks, offer setups, coupons, and inventory push strategies. Identify high-intent SKUs and optimize visibility for wedding-season & occasion-wear customers.Customer Journey & Service AlignmentAlign with CS team for smooth order-to-delivery experience. Monitor return requests, exchanges, and customer behavior insights. Build processes that reduce delays and improve customer satisfaction.Marketing CoordinationCoordinate with marketing & content teams for campaign launch calendars. Ensure homepage + banners align with collection drops & festive/wedding cycles. Work closely with performance marketing on ROAS, funnels, and remarketing segments.Inventory & OperationsSync with warehouse/dispatch team for stock accuracy. Track bestsellers vs. slow-moving categories and push/phase accordingly. Maintain dashboards: sales, SKU performance, inventory ageing.Analytics & ReportingDaily dashboards: sales, traffic, CR, AOV, top customer segments. Weekly and monthly business reviews with action plans.Qualifications 2–4 years working brand-side at a D2C company (not only agencies or marketplaces). Hands-on experience with Shopify Admin (products, collections, pricing, and promotions). Strong communication and comfort working with numbers (targets, deltas, timelines). Ownership mindset and ability to coordinate with multiple teams effectively.

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