Jewellery Sales Consultant – Fine Jewellery & Polki Diamonds

Job Title: Jewellery Sales Consultant – Fine Jewellery & Polki Diamonds Location: Dhanmill, Delhi ️ Job Type: Full-time | In-store Reporting To: Store Manager / Sales Head Role Overview: We are seeking an elegant, articulate, and knowledgeable Jewellery Sales Consultant to represent our fine jewellery and Polki diamond collections. You will be the face of the brand, delivering a luxury experience to clients while guiding them through meaningful, high-value purchases. Key Responsibilities: Client Engagement & Sales Deliver exceptional customer service with a personalized approach to every client. Educate clients on Polki diamonds, fine jewellery details, craftsmanship, and care. Assist clients through the entire purchase journey – from selection to billing and after-sales. Maintain client relationships for repeat business, special orders, and referrals. Build and manage a personal clientele book with regular follow-ups and appointments. Product Knowledge & Presentation Demonstrate in-depth knowledge of Polki diamonds , gemstones, cuts, settings, and metals. Stay updated with current collections, new arrivals, pricing, and brand storytelling. Ensure impeccable product presentation and display as per brand guidelines. Sales Targets & Reporting Achieve quarterly sales targets. Track and report individual and store sales performance. Maintain accurate records of client interactions and feedback. Visual Merchandising & Store Operations Support visual merchandising standards with attractive, clean, and secure displays. Assist with inventory management, stock counts, and damage control procedures. Ensure the store remains organized, luxurious, and client-ready at all times. Requirements: 2–5 years of experience in luxury or fine jewellery sales (Polki diamond expertise preferred ). Strong communication and interpersonal skills with fluent English; other languages are a plus. Knowledge of 4Cs, Polki craftsmanship, Indian bridal trends, and traditional jewellery. A polished, confident presence with a deep understanding of luxury client service. Willingness to work retail hours, including weekends and festive seasons.

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