Retail Store Manager

(CANDIDATE SHOULD BE FROM WEST DELHI OR SOUTH DELHI) Position: Retail Store Manager Salary:- Up to 35k CTC Skills:- Excellent communication skills. Location: Delhi NCR Job Type: Full-Time Timings: 10 AM to 7 PM _____ Company OverviewSneakinn Laundry, founded in 2020, specializes in delivering premium cleaning, protection, and restoration services for sneakers, footwear, handbags, luxury accessories, and garments. Our skilled technicians and cutting-edge facility ensure each item receives the utmost care. With physical stores in New Delhi, Mumbai, and Gurgaon, a centralized workshop in Delhi, and a growing team of 100+ members, Sneakinn is committed to providing seamless customer experiences. Recently featured on Shark Tank India, Sneakinn has gained national recognition for its innovation and commitment to high-quality care. Learn more at and follow us on Instagram at @sneakinn_laundry.⸻Responsibilities Responsibilities- -Attend to customers visiting the store for article drop-off and collection, ensuring a friendly and professional interaction. -Maintain store cleanliness and aesthetics, ensuring it meets Sneakinn’s high standards. -Manage inventory of stock, ensuring items are properly logged and available as needed. -Handle daily cash collection and prepare end-of-day financial summaries with accuracy. -Follow up with customers regarding the collection of completed orders. -Resolve customer concerns or grievances politely and confidently, ensuring customer satisfaction. -Stay in close communication with the backend operations team to ensure smooth processing of articles and resolve any logistical issues. -Maintain up-to-date records of transactions, stock, and customer interactions to ensure transparency and efficiency.Requirements- -Prior experience in retail, customer service, or a related role is preferred. -Strong verbal communication skills in English, with the ability to engage with customers confidently. -A polite, hospitable, and solution-oriented approach to customer service. -Basic understanding of managing cash transactions and maintaining financial records. -Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously. -A proactive and positive attitude towards resolving customer issues and ensuring smooth store operationsIndustry: Consumer Services

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