Guest Relations Executive

Position Title: Guest Relations Executive / Manager Company: Howell Protection Systems India Pvt. Ltd. Job Category: HVAC/ Low voltage Systems/ Engineering and Construction Compensation: Salary Commensurate with experience Location: New Delhi, Head OfficeRole Summary:The Receptionist is the first point of contact for visitors and callers, responsible for creating a positive first impression of the organisation. This role involves managing front desk operations, handling communication, and providing administrative support. If you have worked in the hospitality industry and are exhausted after long hours and stretched schedules, we have an opportunity for you : Needless to say, as a Guest Relations Executive , managing the front desk, this is an on-the-job role , 6 days a week, alternate Saturdays off. If you have it in you and a smiling demeanour, please contact: / Key Skills & Competencies:Excellent verbal and written communication skillsProfessional appearance and attitudeStrong organisational and multitasking abilitiesBasic computer proficiency (MS Office, email handling)Customer service orientationQualifications:Graduate / Diploma in any discipline3–9 years of experience in a similar role preferredHospitality Background is preferred. Key Responsibilities:1. Front Desk ManagementGreet and welcome visitors in a professional and friendly mannerMaintain visitor log and issue visitor passesEnsure the reception area is clean, organised, and presentableManage and coordinate Guests, couriers, and postal services 2. Communication Handling & Coordination Answer, screen, and forward incoming calls to the concerned Department /Personnel Manage office supplies inventory and place orders when needed3. Administrative SupportMaintain office records, files, and documents, and work closely with Human Resources Assist the HR in onboarding activities and documentationSchedule meetings and manage conference room bookingsAssist in travel arrangements and coordination with the Administration Department

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