Digital Service Manager (IBM i / IBM z Hosting)

We are currently looking for a Digital Service Manager to take ownership of IBM i and IBM z hosting services within a global automotive infrastructure platform team.This role is central to a major IT separation and transition, where a new standalone landscape is being established. You will act as the global service owner for IBM i / IBM z hosting, taking over operational ownership, driving vendor performance, and ensuring stable, secure, and cost-efficient service delivery.Contract Duration - 7 months + ExtensionsMode of work - RemoteKey Responsibilities• Act as global Service Owner for IBM i / IBM z hosting platforms • Manage day-to-day service operations, availability, reliability, and security • Lead vendor management, including SLA governance, RCA follow-up, contract adherence, and service improvement • Own the service roadmap, ensuring alignment with business needs and IT strategy • Manage budget, forecasts, and financial governance for the service • Support major incidents, operational stability, compliance, and risk mitigation • Collaborate with architects, security, and service management teams across the organizationKey Requirements• Senior experience as a Hosting Service Owner / Service Manager in a global outsourced IT environment • Strong experience with IBM i and/or IBM z hosting platforms • Strong vendor management capability (SLAs, RCA, performance, contracts) • Experience managing availability, reliability, performance, and security of infrastructure services • Experience driving service roadmaps, continuous improvement, and cost optimization • Strong stakeholder communication skills and ability to explain technical topics to non-technical audiencesInterested? Apply Now

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