Oracle Fusion – L1 L2 Support

Greetings from TCS !!! Job Title: Oracle Fusion – L1 L2 Support Location: New Delhi / PAN INDIAExperience Range: 3 - 5 YearsJob Details : Must-Have:•Ability to troubleshoot and resolve user issues•Strong communication skills for coordinating with stakeholders•Understanding of ITIL principles and incident management lifecycle•Proficiency in MS Office and common tools (excel, outlook etc.)•Knowledge of ticketing systems (Ivanti, ServiceNow, Jira, etc.).•Strong understanding of Oracle Fusion Cloud Applications – All Six Finance modules•Module-specific expertise in GL, AP, AR, FA, CM & iExpenses•Expertise in Subledger GL reconciliations.•Expertise in Budgeting•Technical Skills - Proficient in troubleshooting, debugging, and resolving technical issues related to Oracle Fusion, including experience with related technologies like OIC Integrations, web services, and Visual Builder•Basic understanding of system configurations•Knowledge of reporting tools or financial analytics (if relevant)•Basic working knowledge of integrations (e.g., Host-to-Host Bank Payments)Good-to-Have:•Ability to work independently and manage multiple priorities under tight timelines (manage workload effectively to meet SLAs)•Bachelor’s degree in Computer Science, Information Systems, or related field

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