Hiring customer support executive for d2c brand

Are you passionate about streetwear fashion and looking to build a career in eCommerce & customer relations? We’re hiring a Customer Support & Sales Executive who will manage customer queries, drive sales, and actively contribute to the growth of Jnorss—a Gen-Z streetwear label making waves in India.---About UsJnorss is a fast-growing streetwear brand creating oversized tees, hoodies, and drops inspired by music & street culture. We’re building more than just a clothing line—we’re building a community.---ResponsibilitiesRespond promptly to customer queries via email, WhatsApp, and Instagram DMsCall customers for RTO (Return to Origin) follow-ups and abandoned cart recoveryAssist in converting leads into successful salesEnsure customer satisfaction with friendly yet professional supportLearn and apply sales & marketing strategies to boost store performanceWork with tools like Shopify, WhatsApp Business, Excel/Sheets, and CRM software (training provided)---What We’re Looking ForExcellent communication skills (English & Hindi)Strong customer handling ability with patience & professionalismBasic understanding of eCommerce, COD orders & shopping behaviorProactive, self-motivated, and target-oriented mindsetPassion for fashion, streetwear, and youth culture is a big plus---Job DetailsRole: Customer Support & Sales ExecutiveJob Type: Full-timeLocation: In person (Noida, Delhi NCR)Salary: 15000-20000 per month (Fixed + performance-based incentives)Start Date: Immediate---PerksOpportunity to grow with a fast-scaling streetwear brandLearn end-to-end Shopify store operationsPerformance-based growth & promotionsBe part of a young, energetic, and fashion-driven team

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