Prior Authorization & Patient Coordination Associate

Company Description Macro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States. Our mission is to streamline back-office operations by enhancing efficiency, reducing costs, and delivering quality services that comply with the high standards of HIPAA regulations. With a team of experienced professionals across finance, technical, medical, and legal domains, Macro Outsourcing integrates expertise to provide value-added services. We are centered around core principles of customer satisfaction, service excellence, and innovative solutions.Job Description We are hiringPrior Authorization & Patient Coordination Associatesto support medication prior authorizations, patient communication, and coordination with U.S.-based clinics, pharmacies, and insurance companies. Comprehensive training will be provided.Freshers are welcome to apply. Key Responsibilities: Submit pharmacy and medical prior authorization (PA) requests through designated portals. Follow up with insurance carriers regarding PA status, approvals, and appeals. Contact patients to collect required information, provide updates, and assist with coordination. Communicate with pharmacies for refills, prescription status, and clarifications. Coordinate with physicians for clinical information, documentation, and required forms. Record all actions and communication notes in EMR/EHR systems. Manage fax communications and maintain task trackers for daily workflow. Required Skills: Strong command of English grammar Moderate typing proficiency Basic understanding of medications and medical terminology Excellent communication and interpersonal skills High attention to detail and accuracy

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