Customer Care Executive

Customer Support & Engagement Executive – Education Sector Location : Janakpuri, New Delhi Work Mode : Work from Office only Salary : ₹18,000 – ₹22,000/month About the Company : We are an established education company founded by Mr. Arviend Sud, specializing in Numerology and Vastu, with a dedicated student base of over 35,000 learners. As we continue to grow and expand our reach, we are seeking a motivated and skilled Customer Support & Engagement Executive to join our team. Key Responsibilities : Actively engage with enrolled students to ensure they complete their courses on tim Make a high number of outbound calls daily to follow up, assist, and check student progress Provide timely and professional support for any course-related or technical issues Maintain a quick response and resolution turnaround for all incoming support queries Track student status, document all interactions, and update progress reports regularly Coordinate with internal teams to resolve escalations promptly and efficiently Maintain clear communication and consistent follow-ups with students until issue closure Requirements : Minimum 2 year of experience in customer support or student coordination (preferably in education or training institutes) Strong verbal communication skills in both Hindi and English High level of discipline in managing daily call targets and follow-up schedules Quick thinker with a calm and solution-oriented approach Comfortable handling large volumes of calls and queries efficiently Proficient in basic computer operations, Excel, and CRM tools What You Can Expect : A purpose-driven role where your work directly impacts student outcomes A fast-paced, structured environment with a clear process and performance benchmarks Opportunity to grow within a reputed spiritual and wellness education brand Training and support provided to help you succeed in your role Only apply if you're comfortable with high call hours, daily targets, and fast-paced execution.

Created: 2025-07-07