Room Attendant

Job role: Housekeeping AttendantLocation: North IndiaDepartment: Hotel operationsJob experience: 1-5 yearsJob briefThe housekeeping executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines.Key responsibilitiesUnderstanding of the hospitality/hotel industry with extensive work experienceUnderstanding of the company's operational standardsUnderstanding the nuances of managing a hotel under a brand networkUnderstanding of cleaning and sanitisation proceduresEnsuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guestsMaintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc.Understanding of various cleaning agents, equipments, materials, supplies, etc.Reporting maintenance and safety issues promptlyFollowing health and safety regulations and sanitation policiesConducting regular audits to ensure compliance with standard operating procedures (SOPs)Coordinating with the front desk and kitchen departments as requiredManaging operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service qualityHandling & resolving escalations and grievancesQualificationsMin. qualification - 12th pass or diploma in hospitalityMin. 1 year of experience in a hotel, hostel, guest house, etc.Outstanding communication, interpersonal & time-management skillsFlexible to relocate anywhere in northern IndiaHigh attention to detail

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