Academic Counselor

Job Title: Academic CounselorLocation: Sector 4, NoidaEmployment Type: Full-TimeExperience: Minimum 6 months of experience in Sales or CounselingIndustry: EdTech, Education ManagementABOUT THE COMPANYCounsel Union is a leading provider of practical psychology courses in India, aimed at improving mental health and well-being. We are trusted and top-rated by our students for our comprehensive and effective programs. Our mission is to provide one-stop solutions for a better mental health and well-being. Visit our website to learn more about our courses and services.JOB DESCRIPTIONProvide personalized academic counseling to help students and professionals choose the right courses based on their career goals, educational background, and interests in psychology.RESPONSIBILITIESCounsel prospective candidates (students/working professionals/parents) on suitable learning programsConduct detailed needs assessments to align academic and career goalsFollow up on leads via phone, email, and other channels to drive enrollmentsProvide accurate information about course content, structure, duration, and outcomesStay updated on EdTech trends and offerings for personalized guidanceCollaborate with sales and marketing teams to meet enrollment targetsBuild and maintain relationships to ensure smooth onboardingTrack and record all student interactions and status in CRM systemsOffer post-enrollment support and resolve student queriesQUALIFICATIONSBachelor’s/ Master's degree in Psychology Preferred6+ months experience in counseling or EdTech salesStrong communication, listening, and problem-solving skillsFamiliarity with CRM tools and virtual communication platforms

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