We are looking for a proactive and customer-focused Customer Care Executive to join our team. The role involves handling customer queries, coordinating with internal teams, and ensuring a smooth delivery experience.Key Responsibilities:Handle customer queries via call, WhatsApp, and emailProvide shipment status and resolve delivery-related issuesCoordinate with operations and field teamsMaintain timely responses and service qualityRecord and track customer interactionsRequirements:Good communication skills (Hindi & basic English)Basic knowledge of MS ExcelAbility to handle pressure and multitaskPrior experience in logistics/customer support preferredJob Details: