Customer Service Representative - Korean Speaking (Based in Malaysia)

Job ResponsibilitiesHandle customer inquiries related to hotel reservations, changes, cancellations, and paymentsCommunicate with hotels and accommodation partners via phone and emailManage various customer cases including booking confirmation, payment issues, and cancellationsProvide multi-channel customer support through phone, chat, and emailJob RequirementsNo specific education or experience required (fresh graduates are welcome)Strong customer service mindsetEnglish communication skills required (Business-level English preferred / OPIC IH or above is a plus)Experience in handling overseas customers is a plusBasic IT skills (PC usage, information search, work tools)Ability to multitask and adapt quickly in a fast-changing environment※ No prior CS experience required ※ 3 weeks of structured training provided, live operation starts from week 4What We OfferCompetitive salary and allowances- Annual total compensation ranges from approx. KRW 33,000,000 to KRW 38,000,000Professional training and career developmentSupportive and multicultural work environmentOpportunity to work with a global organization

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