Community & Retention Manager – Gaming / RMG (Discord & Telegram)

We’re Hiring: Community & Retention Manager(Gaming Ecosystem | Discord & Telegram)Location: RemoteReports to: Organic Growth LeadType: Full-timeWe are building a competitive, retention-led gaming ecosystem and are looking for a Community & Retention Manager to own player engagement across Discord and Telegram.This is not hype management. This is not spam moderation.This role is about building a healthy, competitive, trust-driven player culture.If performance brings users in, community ensures they stay.What You’ll OwnDay-to-day management of Discord and Telegram communitiesModeration and tone controlConflict resolution and behaviour managementSmall tournaments, gameplay events, and competitive engagementCommunity feedback loops into growth & productRetention-support initiatives through engagementYou are responsible for making the community:CompetitiveRespectfulEngagingTrustworthyWhat You’ll Be Measured On:Active community usersParticipation rate in eventsSentiment & quality of discussionRetention uplift from engaged usersClean moderation (low toxicity, low spam)Growth in numbers without quality is not success.Ideal Profile:2–5+ years managing online communitiesStrong experience with Discord (mandatory)Experience in gaming, esports, or creator ecosystemsStrong moderation & conflict resolution skillsClear communication & cultural sensitivityComfortable handling pressure situationsYou understand that:Community is a retention engine, not a comment section.How to ApplyApply with your resume and a short note answering:“How would you handle a sudden wave of reward-focused or spam-driven users in a gaming community?”

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