KYC Team Leader

ABOUT THE ROLEAs KYC Team Lead at Tide, you will be responsible for a team of KYC analysts in India, whose role is to conduct stringent checks and due diligence at the onboarding stage and throughout the customer life cycle, to ensure compliance with AML regulation. The KYC team’s day is busy, processing volumes of new applications, performing limit increase checks and carrying out further enhanced due diligence.Being the subject matter expert on KYC , corporate due diligence and AML risk and managing a team of analystsHelping the Head of KYC in Setting up of the KYC functionManaging Day to Day BAU activities of team of KYC analystsManaging the team of KYC analysts through data driven approachResolving the issues raised by KYC analysts and escalations by stakeholdersManaging and overseeing individual and team KPIs / OKRsManaging Internal stakeholder (Member Onboarding team, Member Support Team, Member accession team, Quality Analysis Team, Audit Team etc.) and External (Members, Banking partners etc.)Being the subject matter expert, providing ongoing training and continuous knowledge sharing with the analysts in the teamKeeping yourself abreast about latest changes in KYC/ AML policies and implementation of same at team operational levelHelping Head KYC in Creating processes, in accordance with our policies, to ensure that we meet rigorous KYC standards whilst building efficiency where possible.Working with Product Owners to build automation and system improvements & operational efficienciesBuilding the team of analysts for KYC India process at initial stagesWHAT WE ARE LOOKING FORYou have proven yourself as KYC team leaderYou have 6 to 9 years of experience as a team leader in the domain of KYC preferably in financial services e.g. Banking sector and FintechYou have expertise in Risk & AML understanding of merchantsYou have decent product understanding and experience of digital KYC trends, processes, and regulations in IndiaYou are highly motivated, enthusiastic and driven individual with never say die attitude capable to maintain the morale of team in any situationYou are good team leader who is decisive, goal-oriented and proactive!You are highly data driven and good capabilities in ExcelYou have abilities of forecasting the changes in requirements of operations of team which should be backed up by dataYou are Highly data driven, comfortable setting goals and KPIs, forecasting and planning.You have implemented operational efficiencies in your profile and have worked towards automation of processes (e.g., documentation review)You have Tech mindsetYou are comfortable with change, ambiguity, debate, conflict.You are a Multi-tasker who can manage multiple streams of work concurrently.You have proven record of managing various stakeholders (Internal as well as external) to get things doneYou have good communication skills- written and verbalYou are willing to work in a shared shift patternYou are willing to on work weekends or as and when requiredWHAT YOU’LL GET IN RETURNCompetitive salarySelf & Family Health InsuranceTerm & Life InsuranceOPD BenefitsMental wellbeing through PlummLearning & Development Budget15 days of Privilege leaves12 days of Casual leaves12 days of Sick leaves3 paid days off for volunteering or L&D activitiesStock Options

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