Circle Director

About More Retail Pvt. Ltd.More Retail Pvt. Ltd. is one of India’s largest food & grocery platforms, backed by Samara Capital and Amazon, and operating at real scale across metros and growth markets. We are in the middle of a transformation journey—moving from footprint to profitable, customer-led scale.This role is for leaders who don’t want staff roles, slide decks, or inherited playbooks.It is for operators who want to own a business end-to-end, make hard calls on growth vs. profitability, and leave behind a region that is structurally stronger than when they found it.What You Will OwnAs Circle Director, you are the CEO of a geography.You will own a ₹200+ Cr annual P&L, with full accountability for:Revenue growthContribution marginsCost disciplineCustomer metricsStore expansion outcomesTalent quality on the groundThis is a role where decisions compound quickly—good ones scale fast, bad ones show up immediately. If you enjoy that kind of pressure and clarity, you’ll thrive here.Your Mandate1. Full P&L Ownership, No BuffersOwn the Annual Operating Plan (AOP) for your region—growth, margins, and cash discipline.Drive weekly and monthly business reviews with a sharp eye on unit economics, cohort performance, and cost levers.Partner deeply with Buying, Merchandising, Supply Chain, and Marketing—but carry final accountability for outcomes.Diagnose underperformance early and act decisively—pricing, assortment, manpower, or footprint.2. Scale the Network, Not Just the ToplineLead store network expansion—from site identification and feasibility to launch and ramp-up.Decide where to grow, where to pause, and where to fix fundamentals first.Run strategic initiatives to unlock:Higher revenue per storeBetter throughput and inventory turnsLower leakage and operating costsThink like a marketplace operator: density, repeat behavior, and cost to serve matter.3. Operational Excellence at Startup SpeedEnsure tight execution across daily operations while continuously raising the bar on standards.Track and act on the right metrics—not vanity KPIs, but ones that move contribution and customer trust.Drive continuous improvement (Kaizen) with a bias for simple fixes over complex programs.Own governance, compliance, and SOP adherence without slowing the business down.4. Customer Obsession, Not Just Service LevelsBuild a culture where customer pain is visible and unacceptable, not buried in reports.Work cross-functionally to close gaps in availability, freshness, service, and resolution time.Translate customer signals into store-level and supply-chain-level action.5. Build Leaders, Not Just TeamsLead a large, distributed workforce across cities and clusters.Build strong city and store leadership benches—identify gaps early and fix them through coaching, hiring, or tough calls.Set clear goals, run honest performance reviews, and reward ownership.Create a culture where results, integrity, and pace are non-negotiable.Who This Role Is ForThis role is ideal for leaders who have:Run large city / cluster / category businesses in ecommerce, q-commerce, food tech, QSR, or consumer platforms.Managed multi-location teams and complex on-ground operations.Take real calls on growth vs. profitability, not just execution.Lived with ambiguity, pressure, and fast feedback loops—and enjoyed it.What We’re Looking ForPostgraduate degree from a Tier-1 B-School.3–5 years post-MBA experience in ecommerce, consumer tech, QSR, or scaled consumer businesses.Demonstrated P&L ownership mindset (even if the title didn’t say P&L).Strong analytical ability with comfort in data-led decision making.High energy, high ownership, and willingness to travel extensively.Comfortable with a 6-day operating rhythm—this is a business-building role, not a desk job.Why This Role MattersThis is not a maintenance role.This is a career-defining operating role where you:Run a business of meaningful scaleBuild leaders who will run the next phaseSee the direct impact of your decisions every weekPrepare yourself for national roles or larger P&L ownershipIf you’re coming from a start-up and want real-world scale without losing speed or accountability, this role is designed for you.Kindly note -This role has to be located in NCR looking after NCR , UP, Rajasthan, Haryana region.

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