Customer Service Specialist

Key Accounts Executive – Sustainability / Client SuccessLocation: Vasant Kunj, Delhi, India (On-site)Employment Type: Full-timeExperience: 1–3 years in client-facing or account management rolesCompensation: ₹5,00,000 – ₹5,50,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English communication skills.Pursuing a PGDM along with this job is mandatory and non-negotiable.About us:It is a purpose-driven sustainability tech company on a mission to make hygiene truly sustainable.We are building a circular economy — closing the loop from collection to recycling to material transformation — with real environmental and social impact. Recognised by Forbes, the World Economic Forum, and featured on Shark Tank India (Season 2).Why Join us:Purpose with Impact: Help recycle millions of sanitary pads and reduce environmental waste — real sustainable outcomes, not just buzzwords.Mission-Driven Culture: Join a team where Innovation, Collaboration, Customer-First, Integrity, and Entrepreneurship are lived values.Growth & Learning: Fast-growing, venture-backed startup with opportunities to scale into Key Account Manager roles and beyond.Eco-Warrior in Action: Be part of a circular economy initiative that champions environmental resilience and social equityRole Overview:As a Key Accounts Executive, you will be the primary point of contact for key clients in Delhi, driving long-term satisfaction, retention, and expansion of sustainable service offerings. You’ll ensure service delivery excellence, foster strong relationships, and help clients understand and benefit from our impact-driven solutions.Key Responsibilities:Client Relationship ManagementService Coordination & DeliveryAccount Growth & RetentionReporting & CommunicationClient Onboarding & SupportWho You Are:Bachelor’s degree in Business, Marketing, Sustainability, or related field.1–3 years of experience in client relations, key account support, or B2B account management.Strong communication and relationship-building skills.Analytical mindset with attention to detail and comfort working with impact data.Proficiency in MS Excel, PowerPoint, and experience with CRM tools (e.g., Zoho, HubSpot) is an advantage.Passion for sustainability, social impact, and mission-driven work culture.Please feel free to share your resume at

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