Program Manager

We are looking for a strong Program Manager to build and scale our benefits ecosystem across lounges, hotels, salons, gyms, diagnostics, wellness, entertainment, and more. The role involves end-to-end partner acquisition, commercial negotiation, benefit program creation for banks, and driving seamless onboarding, go-live, and performance tracking on our platform.Key ResponsibilitiesIdentify and onboard pan-India partners (hospitality, wellness, fitness, entertainment, diagnostics, co-working, lifestyle).Own the partnership lifecycle: lead generation → pitch → negotiation → contracting → onboarding → go-live.Design benefit programs and value propositions for banks across different card segments.Coordinate with product, tech, and operations teams for smooth enablement.Manage merchant training, SOPs, reporting, settlements, and performance metrics.Track usage, redemptions, partner performance, and P&L impact; present insights to leadership/bank teams.Build and maintain strong relationships with merchants, aggregators, and financial institutions.Skills & Experience5+ years in Partnerships, Alliances, Merchant Acquisition, Loyalty/Rewards, Category Management, or Program Management.Strong negotiation, contracting, and commercial structuring skills.Ability to build high-value, scalable benefit programs.Experience working with multi-outlet chains or pan-India merchant networks.Excellent stakeholder management and analytical reporting capabilities.Preferred Industry BackgroundHospitality chains (hotels, lounges)Wellness & salon chainsFitness brands (Cult, gyms)Diagnostics / healthcare labsLifestyle & retailCo-working chainsLoyalty, fintech, rewards, offers, aggregator platforms (e.g., Gyftr, EazyDiner, Times Prime, Nearbuy, Cred, fintech partnerships teams)

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