Senior Ticketing & Reservations Executive

An exciting opportunity for an experiencedSenior Ticketing Agentwith strong command overAmadeus and Sabre ,GDS fare construction ,reissues/refunds , andBSP reconciliation . The role involves managing international and domestic air bookings, ensuring ticketing accuracy, and supporting both B2B and B2C travel operations.Key ResponsibilitiesTicketing & GDS Operations Issue, reissue, revalidate, exchange, void, and refund tickets viaAmadeusandSabre Manage FIT and group bookings for international and domestic sectors Verify published, private, net, and negotiated fares Apply fare rules, endorsements, penalties, and baggage regulations Handle queues, schedule changes, and NDC/LCC ticket issuance Assist sales and operations teams with fare searches and itinerary support Financial & BSP Reconciliation Prepare and reconcileBSP/ARCreports, settlements, and weekly remittances Maintain ticketing logs and payment records ManageADM/ACMdisputes and coordinate with airlines for waivers Validate commissions, markups, and incentives Provide monthly reporting to the finance team Airline & Supplier Coordination Liaise with airline representatives for fare overrides, waivers, and approvals Resolve ticketing discrepancies, involuntary changes, and schedule disruptions Manage group quotations and seat blocks with airlines Customer Support Support agencies, corporate clients, and passengers on ticketing issues Process cancellations, changes, refunds, and EMDs (seats, meals, baggage, etc.) Ensure compliance withairline and IATAregulationsRequired Skills & Experience3 yearsof experience in airline ticketing or travel agency operations Advanced proficiency inAmadeus and Sabre(mandatory) Strong knowledge offare construction, exchanges, and refunds Hands-on experience inBSP/ARC reconciliation Familiarity withADM/ACMhandling and dispute resolution Understanding ofNDC ,LCC , andEMDworkflows Excellent communication and problem-solving skills Ability to work independently and meet weekly targetsPreferred / Nice to HaveExperience withqueue automationorticketing scripts Exposure tomulti-currencyormulti-countryticketing Background ingroup ticketingorconsolidator operations Bilingual skills (Spanish/English)Job DetailsJob Type:Full-time (On-site) Location:Sector 7, Dwarka, New Delhi Working Hours:09:00 A.M. to 06:00 P.M.If you have advanced expertise in airline ticketing and thrive in a fast-paced, global travel environment, we’d love to connect.Apply via LinkedIn or send your CV toinfo@ .

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