Customer Service Coordinator

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Coordinator, located in Delhi, India. The Customer Service Coordinator will handle day-to-day interactions with customers, provide effective support for inquiries and issues, ensure customer satisfaction, and help improve the overall customer experience. This role involves communicating with customers via various channels, addressing and resolving concerns, and maintaining records of customer interactions. Qualifications Strong skills in Customer Support, Customer Service, and ensuring Customer SatisfactionProven experience in enhancing Customer ExperienceExcellent Communication skills, both verbal and writtenAbility to manage and resolve customer concerns with professionalismRelevant experience in customer-facing roles; experience in the consumer goods or retail industry is a plusProficient in using customer relationship management (CRM) tools and softwareAbility to adapt to a dynamic work environment and work collaboratively within a team

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