Senior Expert (Telecom Domain)

Key Requirements: Overarching Telecom Product Understanding Candidate must have broad, cross-functional knowledge across key Telecom BSS systems  like: EPC (Enterprise Product Catalog) APRM (Pricing and Revenue Management) Billing systems CSM (Customer Service Management) Not looking for a niche specialist in just one of these areas, but someone who understands how these systems interact , and how offers/price plans  flow through the ecosystem (e.g., from catalog to billing to downstream systems). Hands-On Technical Capability Should be technically inclined  with the ability to: Dive into code/configuration if needed Analyze logic (e.g., proration, batch jobs, usage rating) Work closely on solutioning  activities with the team Must be comfortable with technical discussions  and problem-solving . Billing Expertise is Critical Strong focus on candidates who understand telecom billing logic and architecture . Should be able to understand how billing integrates with other systems and impacts downstream flows. Years of Experience Ideal range: 12–17 years Open to more experienced candidates only if  they are still hands-on  and not purely in managerial or program leadership roles. Avoid overly senior "program runners" who won’t contribute at a technical level. Soft Requirements Should be a self-starter  capable of running with complex solutioning tasks. Someone who can work independently while still aligning with the broader program goals. Not Required / Avoid: Candidates with experience only in CSM  or similarly outdated tools with no exposure to EPC or billing . Very senior profiles who are not hands-on . Candidates with only narrow or siloed experience  in a single area.

Created: 2025-07-07