Loan Operations Specialist

Employment Type: Full TimeLocation: RemoteExperience: Loan Operations, Lending Operations, Banking Operations, or Credit Processing RolesCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.We are looking for a Loan Operations Specialist (SME) to bring deep expertise in lending workflows, support process optimization, and guide solution alignment across Scry AI’s lending and financial services offerings. This role is critical in combining domain knowledge with AI-driven automation to improve efficiency, accuracy, and turnaround time in loan operations.Role OverviewAs a Loan Operations Specialist (SME) at Scry AI, you will leverage strong expertise in loan processing, documentation, and operational workflows to support product, sales, and client engagements. You will be responsible for analyzing loan processes, identifying inefficiencies, and enabling the implementation of intelligent solutions aligned with real-world lending practices.This role is ideal for someone with deep experience in loan operations who can translate operational workflows into structured, technology-driven solutions in a fast-paced environment.Key ResponsibilitiesLoan Operations & Process ManagementManage and analyze end-to-end loan lifecycle including origination, processing, underwriting, and servicingIdentify inefficiencies, delays, and operational risks in loan workflowsRecommend improvements to enhance turnaround time and accuracyDocumentation & Compliance OversightReview loan documents including applications, financial statements, and credit recordsEnsure compliance with regulatory requirements and internal policiesIdentify discrepancies and support audit-ready processesDomain Expertise & Solution AlignmentAct as a domain expert for lending workflows and loan operationsCollaborate with product and engineering teams to align solutions with lending use casesProvide inputs for automation workflows, document processing, and validation systemsClient Engagement & AdvisoryEngage with clients to understand lending processes and operational challengesProvide expert guidance on improving loan processing efficiency and complianceSupport pre-sales discussions by articulating domain-led value propositionsCollaboration & Knowledge SharingWork closely with cross-functional teams including sales, product, and deliveryDevelop documentation, frameworks, and best practices for loan operationsSupport internal enablement by sharing domain knowledge and insightsRequired Qualifications and SkillsStrong experience in loan operations, lending, or banking operationsDeep understanding of loan lifecycle, documentation, and compliance requirementsAbility to interpret financial and credit-related documentsStrong analytical and problem-solving skillsExcellent communication and stakeholder management abilitiesFamiliarity with digital lending platforms or automation tools is a plusOur Ideal CandidateHas deep expertise in loan operations and lending workflowsCan translate operational processes into structured, technology-aligned solutionsIs proactive in identifying inefficiencies and improving processesIs confident in client-facing discussions and advisory rolesThrives in a fast-paced, operations-driven environmentIs interested in AI, financial services, and process automationIf this role interests you, follow our page to stay updated on more job opportunities and insights into how AI is transforming lending operations and financial workflows.

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