Regional Quality Assurance Manager

Designation - Regional QA Manager Location - Delhi-NCRAbout Us The Souled Store is a homegrown youth casual-wear brand founded in 2013. Today, we are one of India’s largest online merchandising platforms, with licensing partnerships including Disney, Warner Bros., WWE, IPL and Viacom18 among others. We create products inspired by pop culture - superheroes, movies, TV shows cartoons—while also staying deeply rooted in evolving youth fashion and lifestyle trends. Alongside our core men’s and women’s apparel categories, we are actively expanding into new product lines such as activewear, Supima products, personal care (perfumes), footwear and backpacks. While we began as a digital-first brand, we have steadily expanded into offline retail and currently operate 70 stores across India, with further pan-India expansion underway. The Souled Store was built on a simple belief: people do their best work when they love what they do. We believe work should be driven by ownership, curiosity, and leadership at every level - not just by titles. Over the years, we’ve built a team of like-minded individuals who work smart, take accountability, and grow with the business. If you resonate with our culture and want to be part of an aggressively scaling, consumer-first brand, we’d love to have you join us. Role Summary We are looking for a Regional QA Manager to drive on-ground quality execution across factories and vendors within the assigned region. This role will be responsible for ensuring product quality from pre-production to final inspection, working closely with sourcing and manufacturing teams to maintain consistent standards. Roles & Responsibilities 1. Factory & Production Quality Execution ● Ensure quality adherence across pre-production, inline, and final inspections ● Monitor garment construction, fits, fabric quality, washes, and finishing ● Drive first-time-right production through proactive quality checks 2. Vendor & Factory Management ● Manage quality across multiple vendors and factories within the region ● Conduct factory evaluations, audits, and onboarding assessments ● Work closely with vendors to improve processes and reduce defects 3. Defect Analysis & Problem Solving ● Identify recurring defects and drive RCA (Root Cause Analysis) ● Implement CAPA to eliminate quality issues at source ● Actively troubleshoot production issues on-ground 4. Quality Systems & Compliance ● Ensure adherence to defined AQL standards and inspection protocols ● Maintain documentation, audit reports, and quality records ● Support implementation of standardized QA processes across units 5. Cross-functional Coordination ● Work closely with sourcing, merchandising, and product teams ● Align production timelines with quality benchmarks ● Act as the first point of escalation for regional quality issues 6. Data & Reporting ● Track defects, rejections, and inspection outcomes ● Share regular quality reports and insights with central QA team ● Highlight risks and early warning signals Qualifications & Skills ● 7+ years of experience in Quality Assurance in apparel manufacturing / retail ● Strong hands-on experience in factory quality, inspections, and garment construction ● Good understanding of AQL, RCA, and CAPA ● Experience managing vendors and multiple factories in a region ● Strong problem-solving and execution capability ● Ability to work in a fast-paced, high-ownership environment ● Prior experience with apparel brands / export houses / buying agencies preferred

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