General Manager

Banking & Card Partnerships – Payments (POS & Wallet)Experience: 10–15 Years | Location: DelhiWe are looking for a high-impact Banking & Card Partnerships Lead to build and scale partnerships with banks across our POS/QR acquiring and wallet ecosystem.This role will focus on acquiring partnerships, card integrations, and customer engagement (offers, EMI, co-marketing) to drive transaction growth and monetization. Key ResponsibilitiesBank Partnership Management (Core Ownership)Own relationships with partner banks across acquiring and card ecosystemsAct as the single point of contact for business, commercial, and operational discussionsBuild strong working relationships across cards, digital banking, partnerships, and alliance teamsAcquiring Partnerships (POS / QR)Manage and scale acquiring bank partnerships for POS and QR businessesDrive integrations, onboarding, and expansion of acceptance infrastructureImprove transaction success rates, settlement cycles, and reconciliation processesCard & Payment PartnershipsBuild partnerships with banks for card acceptance, EMI solutions, and co-branded programsEnable card-based offers, discounts, and cashback programs for customersDrive integrations with credit/debit card networks and issuing banksCustomer Offers & EngagementPartner with banks to launch targeted offers, cashback campaigns, and promotionsDrive wallet and card-linked offers to improve customer acquisition and retentionWork with internal teams to design high-impact GTM campaignsCommercials & NegotiationsLead negotiations on MDR, revenue share, and campaign fundingOptimize costs and improve unit economics across acquiring and card partnershipsStructure win-win commercial models with partner banksIntegration & ExecutionDrive end-to-end execution of partnerships, including integrations and launchesCoordinate with product, tech, and ops teams to ensure smooth rolloutManage timelines, dependencies, and partner deliverablesPerformance & Issue ManagementTrack partner performance, transaction metrics, and SLAsDrive resolution of bank-side issues, escalations, and operational bottlenecksContinuously improve customer experience and transaction success ratesStrategic Partnerships & ExpansionIdentify and onboard new bank partners for acquiring and card ecosystemsExplore new opportunities in offers, EMI, co-branded products, and GTM alliancesStay updated on industry trends and competitive offeringsIdeal Candidate Profile10–12 years of experience in bank partnerships / cards / payments / alliancesStrong understanding of POS acquiring, card ecosystems, and payment flowsExperience working with banks on cards, offers, or acquiring partnershipsStrong negotiation and stakeholder management skillsAbility to drive end-to-end execution and cross-functional alignment

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