Administrative Assistant

Administrative Assistant – MindMentors (Full-Time, On-Site – Rajouri Garden)MindMentors is looking for a proactive and organizedAdministrative Assistantto join our team full-time at ourRajouri Gardenoffice. This position is ideal for someone who is detail-oriented, empathetic, and passionate about creating a smooth and professional experience for clients. This role involves administrative coordination, client communication, scheduling, and social media support — offering a dynamic opportunity to work closely with our team and help MindMentors run efficiently.Responsibilities: Greet and communicate with clients in a warm, professional, and confidential manner. Manage appointment bookings, reminders, cancellations, and follow-ups. Nurture new client leads by responding promptly to inquiries and guiding them through the onboarding process. Call clients for confirmations, feedback, and rescheduling as needed. Manage calendars, including booking sessions, meetings, and podcast recordings. Coordinate with podcast guests and assist in scheduling and content preparation. Support social media efforts — drafting posts, managing engagement, and maintaining a consistent online presence. Handle emails, calls, and messages with professionalism and empathy. Maintain organized client records in compliance with confidentiality and privacy standards. Process payments, prepare invoices, and assist with billing reconciliation. Track client leads, engagement, and session activity in CRM or scheduling software. Assist with digital marketing campaigns, community engagement, and events. Collaborate with team members to ensure smooth daily operations at the office. Ideal Candidate: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable using scheduling tools, CRM systems, and social media platforms. Professional, empathetic, and tech-savvy. Prior experience in an administrative, client service, or operations role (preferred but not required). Work Details: Type:Full-Time, On-Site Location:Rajouri Garden, Delhi Schedule:Monday to Friday

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