L & D Coordinator

Role OverviewWe are looking for an L&D Coordinator who can also design and deliver soft skills training for professionals in the Cybersecurity domain. The role will focus on enhancing communication, stakeholder management, leadership readiness, and professional effectiveness of technical teams, while ensuring smooth coordination of learning initiatives.Job Specifications:Experience2–4 years (flexible based on training exposure)IndustryCybersecurity / IT Services / TechnologyLocationNavi MumbaiKey ResponsibilitiesLearning & Development CoordinationPlan, schedule, and coordinate internal and external training programs (technical + behavioral).Manage training calendars, nominations, attendance, and feedback.Liaise with internal SMEs, external trainers, and vendors.Maintain training MIS, dashboards, and learning records.Support compliance-driven and mandatory trainings relevant to cybersecurity (e.g., ethics, data privacy, awareness programs).Soft Skills Training DeliveryDesign and deliver soft skills programs for cybersecurity professionals, including:Business & client communicationPresentation and executive communicationStakeholder management (CXO, global clients)Professional etiquette for client-facing rolesTime management & productivityTeam collaboration in high-pressure environmentsLeadership fundamentals for individual contributors and first-time managersCustomize content for technical audiences (SOC analysts, engineers, consultants, managers).Conduct virtual and classroom training sessions.Use adult learning principles, role plays, simulations, and real-life cybersecurity scenarios.Content & Curriculum DevelopmentCreate training decks, facilitator guides, participant handbooks, and assessments.Adapt soft skills modules aligned with cybersecurity project realities.Collaborate with business leaders to identify skill gaps.Evaluation & Continuous ImprovementCollect and analyze training feedback (Kirkpatrick Level 1 & 2).Measure training effectiveness and recommend improvements.Support leadership development and succession readiness initiatives.Key Skills & CompetenciesBehavioral & Training SkillsStrong facilitation and presentation skillsAbility to engage highly technical audiencesExcellent communication and interpersonal skillsInstructional design and adult learning methodologyDomain UnderstandingFamiliarity with Cybersecurity / IT / Tech consulting environmentsUnderstanding of client-facing, shift-based, and high-urgency rolesCoordination & ToolsStrong program management and coordination abilitiesProficiency in LMS, MS Excel, PowerPoint, Zoom/TeamsExperience with HRMS/LMS platforms is an added advantageQualificationsGraduate / Postgraduate in HR, Psychology, Education, or related fieldCertification in Training, Facilitation, or OD is a plusPreferred ProfileExperience delivering training in IT, Cybersecurity, or Tech consulting firmsComfortable training with Jr. level to senior professionalsBalanced mix of trainer mindset + HR/L&D coordination disciplineWhat We OfferOpportunity to work closely with cybersecurity leaders and global clientsHigh visibility role impacting capability buildingDynamic learning culture with scope for innovationPerks: Mediclaim + Gratuity

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