Site Human Resources Leader

About:Digitide started with a simple vision: To transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our clients master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider— we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business. Visit: Job description: Wining together and making Digitide a greater place to work. We believe in giving you the empowerment, flexibility and resources to follow your ideas and do meaningful work in your own unique way. We value speed, agility and entrepreneurial spirit and are committed to providing you a safe, inclusive and nurturing work environment. We provide you with the support needed to grow and be the best you can possibly be. In return, you lead us to build a better business for everyone - our clients, our employees and the world. Job Title: Site – HR LeaderDepartment: Human ResourcesLocation: MumbaiJob Summary: The Site HR Leader acts as a strategic partner to business leaders, leading the HRBP function across a headcount of 5000+ employees. This role is responsible for driving employee engagement, retention, diversity, and culture across business units while ensuring operational and strategic HR excellence. The role requires a highly proactive, people-centric, and hands on leader with a strong ability to influence and align people strategy with business goals.Key Responsibilities:Strategic HR Partnership Serve as a strategic advisor to business leaders, aligning HR strategy with business outcomesDrive workforce readiness and organization design to support growth and transformationChampion strategic HR initiatives with measurable impact Employee Lifecycle ManagementOwn the end-to-end employee lifecycle: hire to retireEnsure consistent delivery of onboarding, performance management, talent development, and exitsImplement scalable HR processes for a high-volume workforce Employee Engagement & Culture Lead initiatives that improve eNPS, employee satisfaction, and workplace cultureDesign and execute engagement strategies that are inclusive, data-backed, and action orientedFoster a high-performance, inclusive, and people-first culture Attrition Management & Retention Analyze trends and reasons for attrition across various levelsDesign and implement retention frameworks, especially for associate and agent populationsEngage with business heads to address people risks proactively Diversity, Equity & Inclusion (DEI) Champion DEI efforts to build a more inclusive, representative workforceCollaborate with cross-functional teams to integrate DEI into hiring, development, and promotion processes People Analytics • Use data and insights to drive decisions around performance, engagement, attrition, and workforce planning• Build a strong analytics-driven HRBP cultureRequired Qualifications Bachelor’s degree in HR, Business, or a related field; MBA preferred15+ years of progressive HR experience in IT & BPO sectorsExperience managing a large-scale workforceProven track record in leading HRBP teams and initiativesKey Skills and Competencies Strategic thinking with strong operational depthAffable, influential, and highly people-centric leadership styleExpertise in employee lifecycle management and organizational developmentStrong stakeholder management, communication, and problem-solving skillsProficiency in HRIS platforms and in HR AnalyticsHigh emotional intelligence and ability to manage complex people issuesWork Environment and ConditionsFull-time position based in ChennaiMay involve occasional travel across Bangalore.Soft Skills Strong business acumen and organizational understandingEmpathy-driven leadership with an execution-first mindsetAbility to work cross-functionally in a fast-paced environmentWhy Join Us? Opportunity to drive HR strategy and transformation at scaleLead and influence people practices for a 20K+ workforceWork in a dynamic, innovation-led, and collaborative cultureCompetitive compensation and growth opportunities

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