Customer Care Executive

Job Summary: We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service. Key Responsibilities: • Handle incoming customer calls, emails, or chats professionally and promptly. • Resolve customer queries and concerns with clarity and patience. • Provide accurate information about products and services. • Maintain records of customer interactions. • Ensure high levels of customer satisfaction. • Coordinate with internal teams to address customer needs. • Follow company policies and standard procedures for customer handling. Requirements: • Fresher or up to 1 year of experience in customer service. • Minimum qualification: 12th Pass / Graduate in any discipline. • Good verbal and written communication skills in English language. • Basic computer knowledge (MS Office, email handling). • Positive attitude, patience, and willingness to learn. • Ability to work in a team and handle pressure.

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