Customer Service Representative BPO - WFH Online Video, Email and Phone Skills

Work from Home. Pay will depend on candidate and ranges from 2.5-3 LPAThis is a Customer Service and Inside Sales Representative/Associate job with BPO experience.Note - this job does require working late night India time until 4AM to overlap with USA working timesThis is a full-time role. If you plan to do 2 or more jobs at the same time or want to do this part-time, that won't work for us. In that case please do not apply. Company DescriptionHeadquartered in McLean, Virginia, USA, Dihuni is a global provider of Artificial Intelligence (AI), Data Center and IoT products, solutions, and services. As pioneers in the realm of advanced computing technologies, we pride ourselves on being at the forefront of innovation, empowering businesses with the transformative capabilities of GPUs, Artificial Intelligence, Quantum Computing, IoT and more. We specialize in offering a wide array of hardware and software solutions for industries such as healthcare, manufacturing, finance, government, education and more.Role DescriptionWe are looking for an Inside Sales Associate. The selected individual will handle day-to-day quoting, ordering, reporting and other order and supply management. The candidate will regularly communicate with customers on video, phone and email so having very strong english language competency is a mandatory requirement.QualificationsStrong english speaking and writing abilities to communicate with US and global customers1-2 years experience in sales or marketingCall center experience is a plusGenerating leads from linked-in etc and contacting themWork with suppliers on getting pricing, checking inventory and creating ordersFollow up with vendors on order statusSend order info to customers and keep them updated on regular basisEnter pricing info into e-commerce systemsDevelop understanding of computers specifically server hardwareExperience with Quickbooks Online Accounting Software is a plusExpertise with Accounts Receivables, Accounts Payable functionsManagement of suppliers, invoicing, account setups, product sales tracking and reportingStrong organizational and time-management skillsAbility to work independently and remotelyExcellent written and verbal communication skillsExperience in office administration is a plusAssociate’s or Bachelor’s degree in Marketing, Commerce, Arts, Business Administration, or related field

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