Center Manager

Job Description – Center ManagerLocation: As assignedReporting To: COORole Objective:To manage end-to-end operations, revenue, quality, compliance, and team performance of the IVF center while ensuring excellent patient care and business growth.Key Responsibilities:- Oversee daily center operations, administration, and P&L management - Achieve monthly, quarterly, and annual revenue and booking targets - Ensure high standards of patient care, hygiene, ethics, and clinical coordination - Manage patient journey, feedback, counselling, and referral coordination - Ensure compliance with NABH/NABL/ISO, licenses, audits, and documentation - Lead, train, schedule, and appraise center staff; manage manpower and outsourced staff - Monitor costs, billing, refunds, inventory, pharmacy, assets, and AMC - Support marketing, branding, doctor engagement, camps, and events - Maintain accurate reporting (HIMS, Google Sheets, manual) - Act as escalation point for operational, patient, or staff issuesQualifications & Experience:- MBBS / BDS / BAMS / BHMS or Graduate with Master’s in Healthcare Management - 5–6 years of healthcare/clinic management experience (IVF preferred)Skills & Attributes:- Strong leadership, communication, and problem-solving skills - Knowledge of hospital operations, budgeting, compliance, and quality systems - Proficient in MS Office and hospital management systems - Languages: English, Hindi, Marathi (or regional language)

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