Account Manager

Account Manager Job Description Key Responsibilities • Client Relationship Management: Build and maintain long-term relationships with clients, acting as their trusted advisor. • Account Strategy: Develop account plans to identify growth opportunities, upsell services, and ensure client retention. •Project Coordination: Collaborate with internal teams (sales, marketing, product, support) to deliver solutions that meet client expectations. •Performance Monitoring: Track account performance metrics, prepare reports, and present insights to clients and leadership. • Issue Resolution: Address client concerns promptly and effectively, ensuring a high level of satisfaction. • Contract Management: Oversee renewals, negotiations, and compliance with service agreements. Required Skills • Excellent communication and interpersonal skills • Strong problem-solving and negotiation abilities • Ability to manage multiple accounts and prioritize tasks • Proficiency in CRM software and data analysis tools • Strategic thinking with a customer-centric mindset Qualifications • Bachelor's degree in • ⁠Marketing, or related field • 2–5 years of experience in account management, sales, or client.

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