Delivery Lead

Locations: NagpurExperience: 8-12 YearsRole: Delivery Manager (Life& Pension Insurance)Must-Have:BFSILife &Pension InsuranceOperations ManagementDelivery LeadGood understanding of business with P&L responsibilitySound exposure to Project Management Methodologies, Estimation and Pre-sales supportDemonstrating thought leadership and lessons learnt from the other organizations as appropriate to ensure successful Delivery of contracted services levelResponsibility:- Manage and led a team of 100+ FTEs as part of customer service operations - Provide strategic direction to the team to provide assured and best in class delivery - Drive the offshore solution with focus on including the right elements that will enable on-time and Quality - delivery - Responsible to help identify/ recruit resources and resource utilization - Liaise with Business Users for Requirement for various project streams across different lines of business - Managing and driving the overall service of the Program other channels - Key contact for all levels of governance forums - Responsible for complete adherence to Program Level SOW - Business process re-engineering and optimization

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