Sales Office Coordinator

Company Description SIGNUM FIRE PROTECTION (INDIA) PVT LTD has been a leader in Passive Fire Protection in the Indian sub-continent for over 30 years, dedicated to saving lives and protecting critical assets. The company specializes in a wide range of fire-rated products, including Fully Glazed Fire Rated Doors, ISI Marked Steel and Timber Fire Doors, Specialty Doors, Fire Rated Sliding Doors, Rolling Shutters, and more. SIGNUM also manufactures Fire Stop Mortar and Fire Retardant Coatings that comply with stringent safety standards, offering fire ratings from 30 to 240 minutes as certified by CBRI, CPRI, ARAI, and NABL. Leveraging state-of-the-art sheet metal technology, the company has also introduced LuxeSteel, a premium range of steel furniture with wood finish. SIGNUM is trusted by its clients for quality and technological excellence. Role Description This is a full-time, on-site role for a Sales Office Coordinator based in Nagpur. The role involves coordinating administrative tasks to support the sales team, including managing schedules, preparing reports, and maintaining records. The Sales Office Coordinator will serve as a point of contact for customers, ensure high levels of customer satisfaction, and assist in sales-related tasks such as processing orders, responding to inquiries, and providing exceptional customer service. The role also entails maintaining smooth communication between internal teams to support sales operations effectively. Qualifications Strong Communication and Customer Service skills, with a focus on building and maintaining client relationshipsProven ability to ensure high levels of Customer Satisfaction through efficient problem resolutionExperience in Administrative Assistance and proficiency in managing schedules, records, and office organizationUnderstanding of sales processes and capability to assist in sales-related tasksExcellent time management, organizational, and multi-tasking skillsTeam player with the ability to work well in an on-site environmentProficiency in Microsoft Office and email toolsPrior experience in a customer-facing or administrative role preferredBachelor’s degree in Business Administration, Marketing, or a related field is a plus

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