IT Manager - Infrastructure

Designation : IT ManagerDepartment : OperationsLocation : GurgaonExperience : 4-6 yearsPrerequisites for the Job Role: Bachelor degree in IT, computer science, or related field of study.  Strong understanding of computer Network Infrastructure and protocols. Proven experience as an IT Manager or in a similar managerial role. Expertise in wireless and wired network. Excellent knowledge of Network devices, Technical management, General issues and Resolution methodology. Hands-on experience with System Installations, Hardware Upgrades, and Application Installations on Windows, Linux, and Mac OS platforms. Familiarity with Microsoft OS internals. Ability to implement, administer, and troubleshoot network infrastructure devices.  Knowledge of application transport and network infrastructure protocols. Strong communication skills (written and verbal).Job Role : To Manage the core IT network infra for 10+ Co-working Centers for the allocated region. Support to 3000+ Clients to be provided through Remote Support Assistance up to L1 & L2. Responsible and accountable for the smooth running of network infrastructure including Isp, Switches, Routers, Wi-Fi Controllers, Access Points, Commercial Printers. Assuring seamless internet availability to all over clients in multiple locations. Monitoring the internet continuity by using PRTG, MRTG network monitoring tools. Manage ISPs for all locations. Procurement of IT Materials for new Sites. Perform network maintenance activities and ensure prompt troubleshooting of network problems to achieve maximum network uptime. Perform weekly, Monthly restart activity for Network Devices in all locations. Managing the IT assets inventory tracker in the through Zoho. Managing IT Network Infra administration such as Wireless, LANs, WANs, and NWs. Configuring/provisioning the network devices such as routers, switches, Access points, Load balances, Printers, Wi-Fi controllers, Firewalls. Maintenance and troubleshooting of Network related issues in devices like Controller, Switches Access points, servers, printers, scanners, CCTV cameras, bio-metric machines. Resolving the support tickets by using the ZOHO ticketing tool to a single user, multiple users, or mass user issues and taking feedback from customers after resolution. End to End Network set up from Finalising the Heat Map, Finalising the Network Infrastructure till the final Launch of the site, and Preparing the IT handover google sheet for further references. Managing mobile network for centres and finding apt solution for complete mobile network coverage for allocated region. Responsible for the implementation of the new ideas as per the market research and preparing the cost optimisation sheet for the same.Interested candidates can drop their resume at sahil.pathi@

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