Insurance Manager

Job Description – City Head(Insurance)Position: City HeadEmployment Type: Full-timeLocation: Trimurti Nagar, Nagpur, MaharashtraSalary Band: 6-10 LPAAbout Hoora:Hoora is India's fastest-growing Vehicle 360 company, operating in 60+ cities and trusted by 1,00,000++ customers. With innovative technology, eco-friendly solutions, and unmatched convenience, we are redefining auto-care through doorstep car & bike wash, D2C products, garage aggregation, insurance, and more.Experience Required: 5+ YearsReports To: CEOAbout the Role:- We are looking for an experienced and dynamic Business Head – Insurance to lead, scale, and build our insurance vertical from the ground up. The ideal candidate will bring strong leadership, industry expertise, and a proven track record in sales, customer handling, and team building within the insurance domain- especially Auto Insurance.Key Responsibilities:- P&L Management & Strategy: Fully own the insurance vertical's P&L, ensuring end-to-end business delivery and achieving aggressive revenue targets. Build the entire vertical from scratch, including processes, teams, and performance systems. - Team Building & Management: Hire, train, and mentor a high-performing sales, customer support, and operations team. Build a performance-driven culture with clear metrics and accountability. Enable teams with scripts, training, and tools to improve closing ratios. - Customer Handling & Experience (CX): Oversee customer lifecycle management from lead generation to policy issuance and renewal. Ensure high customer satisfaction through prompt and effective service delivery, resolving escalations and continuously improving CX processes. - Growth & Process Optimization: Collaborate with marketing teams to create campaigns for Auto Insurance and other products. Optimize sales funnels, calling processes, and CRM workflows. Analyze performance metrics and market trends to refine strategy. - Cross-Functional Leadership: Identify new business opportunities and align internal teams (Marketing, Tech, Operations) to implement growth strategies and ensure consistent revenue expansion.Ideal Candidate Profile:- Experience: Minimum 8+ years of experience in the insurance industry, with a strong preference for expertise in Auto Insurance.- Track Record (Mandatory): Must have proven experience in building teams and business functions from scratch. A track record of driving high-volume insurance sales (10,000+ policies/month) is essential. - Skills: Strong background and proven success in sales, marketing, upselling, and customer management. Ability to manage large-scale operations with high monthly volumes. - Leadership: Exceptional leadership, communication, and analytical skills with the ability to build a performance-driven culture. - Industry Fit: Strong network within the insurance ecosystem (brokers, partners, OEMs, etc.) is highly desirable.Working Hours:- Monday to Saturday - 10AM to 7PM

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