Job Title:
Customer Service Representative-voice
Company: HCLTech
Location: Nagpur, Maharashtra
Created: 2026-03-30
Job Type: Full Time
Job Description:
How to Apply Interested candidates can share their resume at: Job Title: Voice Process Executive (Freshers Only) Location: Nagpur (Work from Office) Employment Type: Full‑Time Job Summary: We are hiring Voice Process Executives for backend support processes. This role is strictly for fresh graduates looking to start their corporate career in a non‑voice environment. Key Responsibilities: Handle customer queries via inbound and outbound calls. Perform backend operations and data processing Maintain accuracy while updating systems and records Follow SOPs and quality guidelines Meet productivity and quality targets Eligibility Criteria (Mandatory) Graduation required Eligible degrees only: , B.A, B.Ed, BBA Pass‑out years: 2024 & 2025 only Experience: Freshers only (experienced candidates not eligible) Location: Nagpur locals preferred Shifts: Flexible (Day & Night shifts) Weekly Offs: Rotational Transport: Own transport mandatory (no cab facility) Required Skills Good written English communication Basic computer knowledge Typing speed: 25–30 WPM (preferred) Salary & Benefits Competitive fresher salary Paid training PF, ESIC & statutory benefits Career growth opportunities