Client Relations Associate

Location:Nagpur, India Work Model:On-site Experience:2–4 years Employment Type:Full-timeAbout ProMax EventsProMax Events is a leading event management company specializing inmedical and corporate conferences , providing end-to-end event solutions with precision, creativity, and professionalism. Based inNagpur , we bring together innovation and structure to execute high-impact conferences, symposiums, and experiences across India. Our culture blends theenergy of a fast-paced creative agency , thediscipline of corporate operations , and thewarmth of a family-like team— making ProMax a place where ideas meet excellence.About the RoleWe’re seeking aClient Relations Associatewho will serve as the primary bridge between our clients and internal teams. This role is perfect for someone who’s passionate about communication, thrives in fast-paced environments, and loves being at the heart of live event action.Key ResponsibilitiesManageend-to-end client communication , ensuring clarity, responsiveness, and satisfaction throughout the event lifecycle. Coordinate seamlessly with internal departments —production, creative, and logistics— to translate client needs into actionable deliverables. Prepareclient reports, proposals, and presentations , ensuring high-quality documentation and presentation standards. Handle on-site client servicingwith professionalism, ensuring smooth execution and proactive issue management. Drivenew business development , identify potential clients, and contribute to the company’s growth through relationship-building and lead conversion. Maintain accurate documentation, contact reports, and status trackers using internal tools and Microsoft Suite.Desired Skills & Qualifications2–4 years of relevant experience inclient servicing, communication, or event management . Strong verbal and writtencommunication skills , with a flair for relationship management. Excellentmultitasking and organizational abilities ; able to perform under tight deadlines. Proficiency inMicrosoft Word, Excel, PowerPoint , and familiarity with CRM or project coordination tools. Creative mindsetwith attention to detail and a strong sense of ownership. Background inevents, marketing, or advertisingpreferred.Personality FitEnergetic, detail-oriented, and client-first in every interaction. Calm under pressure , quick-thinking, and adaptable in dynamic environments. A naturalteam playerwho thrives on collaboration and creative problem-solving. Willing to travel frequently and at short notice — travel is an integral part of the role.Why Join ProMax?Work with a passionate, creative, and high-performing team that’s shaping the future of brand experiences. Get hands-on exposure to India’s most dynamic events and corporate experiences. Opportunities for career growth, skill development, and client-facing leadership.

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