USA Real Estate Product Analyst/Specialist/Manager

The OpportunityWe're looking for someone who has actually worked in USA real estate as a transaction coordinator, listing coordinator, virtual assistant to agents, real estate agent, or in any operational role where you dealt with:MLS listingsPurchase agreements and contractsTitle and escrow processesCRMs like Follow Up Boss or kvCORETransaction management tools like Dotloop, SkySlope, or QualiaCommunication between buyers, sellers, agents, lenders, and title companiesIf you've been the person making sure deals close smoothly, tracking contingencies, managing documents, and coordinating between multiple parties, this role is for you.What You'll DoBe the Voice of Real Estate Users (40%)Translate /"agent speak/" into clear requirements for our tech teamTest new features from a real estate professional's perspectiveTalk to USA real estate agents, brokers, and transaction coordinatorsConduct user research calls to understand their daily workflows and pain pointsWatch how users interact with our platform and identify friction pointsGuide Product Decisions (30%)Help prioritize features based on what will actually help agents close more dealsReview designs and prototypes—call out when something won't work in real practiceWrite user stories that reflect real transaction workflowsAdvise on integrations with tools agents already useSpot opportunities we're missing because we don't live in their worldDocument & Train (20%)Create documentation and training materials for real estate usersBuild workflow guides that match how agents actually workDevelop onboarding sequences for new usersRecord video tutorials and help articlesIdentify common user questions and create resourcesSupport & Feedback Loop (10%)Jump on calls with confused users to understand what's not workingGather and synthesize feedback from agents using the platformBe the advocate for users in internal discussionsHelp support team understand real estate context behind questionsYou're a Great Fit If You HaveReal Estate Operations Experience (Required)2-4+ years working in USA real estate operations, such as:Transaction coordinator (virtual or in-office)Listing coordinatorVirtual assistant to real estate agents/teamsReal estate operations managerInside sales agent (ISA) with transaction knowledgeAny role where you managed deals from contract to closeUSA Real Estate Knowledge (Required)Deep understanding of USA real estate transaction workflowsKnow the difference between escrow in California vs attorney statesFamiliar with contingencies, disclosures, and closing processesExperience with MLS systemsUnderstanding of title, escrow, and lending processesKnow what HOA, COE, EMD, and other industry acronyms actually meanTools & Systems (Required)Hands-on experience with real estate tools like:CRMs: Follow Up Boss, kvCORE, LionDesk, CINC, BoomTownTransaction Management: Dotloop, DocuSign, SkySlope, AuthentisignTitle/Escrow: Qualia, SnapDocs, ResWareCommunication: Slack, WhatsApp, team communication toolsComfortable learning new software quicklyCan create process documentation and workflowsCommunication Skills (Required)Excellent written and spoken English (you'll talk to USA agents daily)Can explain complex real estate processes clearlyComfortable on video calls with clientsPatient and empathetic with usersCan translate between technical and non-technical languageNice to Have (But Not Required)Real estate license (USA or your home country)Experience training other transaction coordinators or VAsWorked with multiple brokerages or team structuresUnderstanding of different state regulations (Ohio, Texas, Florida, etc.)Experience with any product management or user researchPrevious work with tech startups or SaaS companiesBasic understanding of APIs and integrationsWhat Makes This Role DifferentYou're NOT:❌ Doing actual transaction coordination for agents❌ Cold calling or sales❌ Managing agent clients' dealsYou ARE:✅ Using your real estate expertise to guide what we build✅ Ensuring our product actually works for real estate professionals✅ Being the expert voice that says /"agents don't work that way/"✅ Making sure we solve real problems, not imaginary onesDay in the LifeReview feedback from yesterday's user interviewsJoin product meeting with tech team to discuss new feature requirementsUpdate user stories based on real estate workflow you documentedConduct user interviews with USA agentsTest new feature release and provide real estate perspectiveCreate help documentation for escrow integrationJoin demo call with potential client to understand their needsParticipate in sprint planning to advocate for user prioritiesWhat Success Looks LikeFirst 30 DaysComplete 10-15 user interviews with USA agents and transaction coordinatorsDocument top 5 pain points in their current workflowsUnderstand our current product features and technical capabilitiesIdentify 3 /"quick wins/" that would make agents' lives easierFirst 90 DaysBecome the go-to person for /"how do agents actually do this?/"Influence at least 2 major product decisions based on real estate insightsCreate comprehensive workflow documentation for key user journeysBuild relationships with 5-10 active users for ongoing feedbackFirst 6 MonthsEstablish regular user research cadence (weekly interviews)Help ship features that agents actually use and loveReduce user confusion by creating clear documentation and trainingIdentify and validate the next big integration or feature to buildWhy This Role MattersMost real estate software sucks because it's built by people who've never closed a deal, never chased a lender for a pre-approval, never dealt with a title company that's slow to respond.You've lived it. You know the chaos.Your experience is more valuable than any MBA when it comes to building software that agents will actually use. You'll help us avoid the trap of building /"cool features/" that don't solve real problems.What We OfferImpactYour real estate knowledge directly shapes what we buildRegular contact with USA real estate professionalsSee your ideas become features agents use dailyHelp make real estate transactions less painfulWork EnvironmentFully remote positionFlexible hours with some evening overlap for USA callsFast-paced startup where your opinion mattersWork with global team across Israel, India, and USAModern collaboration toolsCompensation & Benefits$7,000 – $20,000 annual salary (based on experience)Flexible work from home setupProfessional development opportunitiesPotential for role growth as company scalesGrowth OpportunityThis role can evolve into product management as you growLearn about product development, user research, and techBuild a unique skill set combining real estate + productBe an early team member at a growing startupWe're Looking For Someone Who

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