Assistant Manager- Sales

Please find the JD.Role- Assistant Manager- Sales Location- AgartalaResponsibilties:- 1. Responsible to achieve daily / weekly / monthly targets as specified by the BM 2. Maintain & follow grooming standards as specified in the SOP Manual 3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual 4. Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents 5. Ensure that customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs 7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings 9. Responsible to coordinate with service team for post-sale process10. Maintain Daily Sales Report 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on new offers 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction 13. Adhere to company policy and systems 14. Ensure zero monetary losses by cancellation of liabilities and timely collectionsSkills required - - Travel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages.

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