Key Account Manager - Bangalore

Company: Kidvento Education and ResearchPosition: Key Account Manager - Schools (Renewals, Collections & Growth)Location: BangaloreTo apply: hr@Experience: 3 - 5 Years  About UlipsuUlipsu is India’s leading K10 digital skilling platform, empowering schools and students with 21st-century skills. With a strong presence in private schools, CSR, and international markets, Ulipsu helps institutions integrate skill-based learning seamlessly into their ecosystem. Role OverviewThe Key Account Manager (KAM) will be responsible for driving collections, ensuring renewals, and building strong, long-term relationships with partner schools. This role demands a balance of financial discipline, stakeholder engagement, and relationship management to ensure customer satisfaction and business continuity. Key Responsibilities1. Collections & RenewalsEnsure 100% fee collection within defined timelines.Track invoices, outstanding dues, and payment schedules.Drive proactive renewal discussions 3–4 months before expiry.Work closely with finance for reconciliations and escalations.2. Stakeholder Engagement & Relationship ManagementEngage regularly with School Owners, Principals, SIOs, Teachers, Students, and Parents.Conduct structured business reviews with school management.Support SIOs with training, motivation, and incentive programs.Ensure active participation of students in Ulipsu activities and events.Strengthen parent-school perception by sharing student achievements.3. Growth & Value BuildingPosition Ulipsu as a long-term partner through consistent engagement.Identify opportunities for upselling, cross-selling, and referrals.Build renewal champions within schools for smoother decision-making.4. Reporting & MetricsMaintain dashboards on collections, renewals, and stakeholder engagement.Report risks, opportunities, and engagement activities on a weekly basis.Track and achieve KPIs: collection efficiency, renewal %, engagement scores, and upsell/referrals. Key Skills & CompetenciesStrong relationship management and interpersonal skills.Excellent negotiation and conflict-resolution skills.Proficiency in collection management and account tracking.Ability to manage multiple stakeholders with empathy and authority.Strong presentation, communication, and reporting skills.Willingness to travel frequently for school visits. Qualifications & ExperienceBachelor’s degree in Business, Management, or related field (MBA preferred).3–5 years of experience in account management, renewals, collections, or customer success, preferably in EdTech / B2B SaaS / education services.Proven track record of driving renewals and managing key accounts. What We OfferOpportunity to work with one of India’s fastest-growing EdTech companies.A high-impact role with direct visibility on business outcomes.Career growth opportunities in a rapidly scaling organization.

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