Technical Writer consultant

Job Title: Technical Writer – SOP & DocumentationLocation: Navi MumbaiExperience: Minimum 2 YearsNotice Period: Immediate Joiners PreferredEmployment Type: Full-timeRole OverviewWe are seeking an experienced Technical Writer with strong hands-on expertise in Standard Operating Procedure (SOP) writing and document troubleshooting. The role requires close collaboration with technical, operations, and compliance teams to create, review, standardize, and maintain high-quality documentation.Key ResponsibilitiesSOP & Technical DocumentationCreate, review, and maintain SOPs, process documents, work instructions, and policy documents.Translate complex technical and operational processes into clear, structured, and user-friendly documentation.Ensure documentation aligns with internal standards, regulatory requirements, and audit expectations.Maintain version control, document lifecycle management, and approval workflows.Document Troubleshooting & ReviewIdentify gaps, inconsistencies, or errors in existing documents and troubleshoot documentation issues.Update obsolete or unclear SOPs based on process changes, audit feedback, or stakeholder inputs.Ensure accuracy, clarity, completeness, and consistency across all documentation artifacts.Stakeholder CollaborationWork closely with SMEs, IT, Operations, Risk, Compliance, and Quality teams to gather inputs.Conduct walkthroughs and interviews to understand processes before documentation.Support internal audits, process reviews, and compliance assessments through accurate documentation.Documentation GovernanceEstablish documentation templates, style guides, and naming conventions.Ensure documents are stored, indexed, and retrievable as per organizational standards.Support knowledge management and process standardization initiatives.Required Skills & QualificationsMinimum 3 years of experience as a Technical Writer with strong SOP writing exposure.Proven experience in document troubleshooting, revision, and standardization.Excellent written English with strong attention to detail.Ability to understand technical and operational workflows quickly.Experience working with documentation tools such as MS Word, SharePoint, Confluence, or similar.Familiarity with compliance-driven documentation (ISO, ISMS, IT processes, operations) is a plus.Key CompetenciesSOP Writing & Process DocumentationDocument Review & TroubleshootingStakeholder CoordinationVersion Control & Document GovernanceStrong Analytical and Communication Skills

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