Sr Technical Writer

About the Role: We are looking for Technical Writer with strong experience in user manuals, API documentation, and product manuals typically handle creating clear, accurate docs for software products, often using tools like Postman, Confluence, and Jira. These roles emphasize collaboration with developers and Product Managers to simplify complex tech info.What you’ll be Responsible for?Develop and maintain API reference docs, user manuals, product guides, and tutorials with code samples and workflows.Test APIs using Postman, track issues in Jira, and manage docs in Confluence for version control.Review dev-written content for clarity, edit for consistency, and update docs post-releases.What you’d have?Proficiency in API tools (Postman for testing, Swagger/Open API for specs) and collaboration platforms (Confluence, Jira).5+ years of experience in Technical Documentation, preferred SaaS / CpaaS based platforms.Strong writing for technical accuracy, with experience in Markdown, REST APIs, and multimedia like diagrams or videos.Ability to research features, liaise with engineers, and ensure docs meet user needsWhy join us?Impactful Work: Play a key role in delivering high-quality software products that directly influence user experience, system reliability, and business success across global platforms. Tremendous Growth Opportunities: Accelerate your career through challenging projects, continuous learning, and clear advancement paths in a fast-paced, innovative-driven environment.Innovative Environment: Thrive in a culture that encourages experimentation, embraces new technologies, and empowers you to bring bold ideas to life.Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.

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