Job Title:
Delivery Lead
Company: eClerx
Location: Mumbai, Maharashtra
Created: 2025-12-31
Job Type: Full Time
Job Description:
Job Description:We are seeking a seasoned Technical Delivery Lead to join our dynamic team in Mumbai/Pune. The ideal candidate will have a strong background in software development, technical architecture, and project management, with extensive experience leading cross-functional teams and delivering complex technical projects. This role requires a strategic thinker with strong business acumen, excellent communication skills, and the ability to translate business problems into scalable technical solutions while managing multiple projects simultaneously.Key Responsibilities:1. Project Leadership:Lead and manage end-to-end delivery of multiple technical projects.Oversee project planning, execution, monitoring, and closure, ensuring projects are delivered on time, within scope, and within budget.Coordinate with cross-functional teams to define project requirements, deliverables, and timelines.Demonstrate strong understanding of end-to-end business processes (e.g., eCommerce, supply chain, BFSI workflows) and align technical delivery with business outcomes.2. Technical & Solution Leadership:Provide technical leadership and guidance to development teams, ensuring best practices in software development and architecture.Evaluate and recommend new technologies, tools, and methodologies to improve delivery efficiency.Troubleshoot and resolve complex technical issues, providing hands-on support when required.Ability to design solution approaches grounded in real-world business scenarios, not just application or system-level thinking.3. Business & Stakeholder Engagement:Collaborate with clients, business users, and stakeholders to gather requirements, provide regular updates, and ensure alignment with business goals.Demonstrate strong analytical thinking by asking the right business questions and offering data-driven insights and recommendations.Build and maintain strong relationships with executive leadership and business stakeholders.4. Team Management:Manage, mentor, and develop technical teams, including hiring, training, and performance evaluations.Foster a collaborative and innovative team environment, promoting continuous improvement and knowledge sharing.5. Process & Innovation:Implement and optimize agile methodologies and modern SDLC practices (Scrum, DevOps, QA engineering).Continuously improve delivery processes, tools, and standards.Stay current with emerging technologies such as GenAI, LLMs, and agent-based systems, and identify practical use cases for business and delivery optimization.Qualifications:Bachelor’s or Master’s degree in Computer Science, IT, or related field.18+ years of experience in IT with strong hands-on development and delivery leadership.Proven experience as a Technology Architect, Technical Manager, or Project Lead.Strong expertise in .NET Core, C#, databases (SQL Server, Oracle, MongoDB, PostgreSQL), Microservices, REST APIs, and cloud platforms (Azure/AWS).Strong experience with agile delivery, JIRA, Scrum, Kanban, and project management tools.Demonstrated ability to understand business models (eCommerce, BFSI, Supply Chain, etc.) and apply analytical thinking to solve business problems.Exposure to AI/ML concepts, GenAI, LLMs, or intelligent automation is a strong plus.Proven track record of managing complex, business-critical programs across regions.AWS Cloud Practitioner / Azure Fundamentals (AZ-900) preferred.Strong communication skills with technical and non-technical stakeholders.Proficiency in English, Marathi, and Hindi.