Marketplace Sales & Account Executive

Job Title: Marketplace Sales & Account ExecutiveLocation: Mumbai, Andheri WestDepartment: E-commerce / Marketplace OperationsExperience: 2-4 yearsRole OverviewWe are looking for a dynamic Marketplace Sales & Account Executive to manage brand onboarding, post-sales coordination, and marketplace account growth. The role involves working closely with brands to ensure smooth onboarding, driving initial sales, and managing ongoing account performance across marketplaces.Key Responsibilities:1. Onboarding & Activation:- Manage the complete onboarding lifecycle from brand handover to successful go-live on the platform. - Guide brands through platform policies, documentation, and operational requirements. - Review and validate brand credentials, KYC documents, and product details to ensure compliance. - Coordinate with the Sales team to prioritize onboarding based on revenue potential and business goals.2. Account Growth & Revenue Enablement:- Act as a strategic partner to newly onboarded brands to drive early-stage sales performance and revenue growth. - Support brands in optimizing product listings, pricing, catalog quality, and visibility to improve conversions. - Identify upselling and cross-selling opportunities in collaboration with Category and Sales teams. - Track initial sales performance and provide actionable recommendations to improve GMV and engagement.3. Documentation & Compliance:- Ensure timely collection and maintenance of all legal, regulatory, and compliance-related documents. - Share onboarding kits, SOPs, and best practices to help brands navigate the platform efficiently. - Maintain accurate records of onboarding progress, communications, and documentation.4. Stakeholder Management & Issue Resolution:- Serve as the primary point of contact for brands during onboarding and early lifecycle stages. - Resolve onboarding, operational, and technical issues in coordination with internal teams. - Work closely with Sales, Category, and Operations to ensure a smooth onboarding and activation experience.5. Cross-functional Collaboration:- Partner with Operations to ensure accurate product uploads, inventory readiness, and catalog quality. - Collaborate with internal teams to streamline onboarding processes and reduce turnaround time. - Share feedback from brands to improve platform experience and internal workflows.6. Performance Tracking & Reporting:- Track onboarding metrics such as TAT, activation rate, and time to first sale. - Monitor brand performance post go-live and identify bottlenecks impacting growth. - Prepare reports and insights on onboarding efficiency, sales performance, and account health.Qualifications:- Bachelor’s degree in Business, Marketing, or a related field. - Minimum 1 year of experience in onboarding, customer success, account management, or sales operations. - Strong communication and stakeholder management skills. - Detail-oriented with the ability to validate documentation and manage multiple accounts. - Proficiency in MS Office and onboarding/CRM tools. - Strong problem-solving and analytical skills.Preferred Qualifications:- Experience in e-commerce or marketplace operations. - Familiarity with platforms such as Amazon, eBay, Shopify, or similar. - Working knowledge of Seller Central, catalog management, and marketplace tools. - Exposure to revenue metrics such as GMV, conversion rates, and sales performance tracking.If interested please share your cv to runali.k@

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