Elastic Pre-Sales Engineer & Product Technical Specialist

Job Description:Position: Elastic Pre-Sales Engineer & Product Technical Specialist (Elastic – Primary | Omnissa – Secondary)Location: MumbaiExperience: 3 – 5 YearsEmployment Type: Full-timeRole Type: Pre-Sales / Product Technical Specialist (Distribution)Role Overview:We are seeking an experienced Elastic Pre-Sales Engineer & Product Technical Specialist to support our distribution-led business. This role will primarily focus on the Elastic portfolio, especially Observability and Security, while also providing secondary technical support for Omnissa solutions.The role involves deep engagement with managed partners, system integrators, and enterprise customers, driving technical enablement, solution positioning, and pre-sales success.Key Responsibilities:Pre-Sales & Solution Engineering (Primary – Elastic):• Act as a technical SME for the Elastic Stack:o Elasticsearcho Kibanao Logstasho Beats / Elastic Agent• Lead pre-sales activities including:o Technical discoveryo Solution architecture and designo Demos, POCs, and best-practice recommendations• Support sales teams with:o RFP/RFI responseso Solution sizing and licensing guidanceo Technical validation of customer requirementsObservability & Security Focus:• Design and position Elastic Observability solutions:o Logs, Metrics, APM, Uptime monitoring• Support Elastic Security use cases:o SIEMo Threat detectiono Endpoint Security• Guide partners on real-world use cases, integrations, and deployment models (on-prem, cloud, hybrid).Secondary Product Support – Omnissa• Provide basic to intermediate technical support for Omnissa offerings as a secondary portfolio.• Assist partners with:o Solution overview and positioningo High-level architecture discussionso Enablement sessions in collaboration with internal or vendor teamsPartner & Customer Engagement• Participate in:o Distribution Managed Partner Round Tableso Partner Round Tableso Customer Round Tables• Conduct partner-facing:o Technical workshopo Enablement sessionso Solution deep divesTraining, Enablement & Onboarding• Deliver partner enablement programs for Elastic (primary focus).• Support new partner onboarding, ensuring technical readiness.• Help partners prepare for Elastic certifications.• Develop and maintain technical collateral, demo environments, and enablement documentation.Required Skills & ExperienceTechnical Skills• Strong hands-on experience with Elastic Stack.• Solid knowledge of Observability and Security concepts.• Working understanding of:o Linux and system administrationo Networking fundamentalso Cloud platforms (AWS / Azure / GCP) – preferredo Containers & Kubernetes – preferredCertifications (Preferred)• Elastic Certified Engineer / Analyst / Observability Engineer• Any cloud or security certification is an added advantage.Professional Skills• Excellent communication and presentation skills.• Ability to articulate technical concepts to business and technical stakeholders.• Experience working in a distribution, channel, or partner-driven ecosystem.• Proactive, customer-focused, and comfortable handling multiple partners.Experience Requirements• 3 – 5 years of experience in:o Pre-sales engineeringo Technical consultingo Solution architectureo Product technical specialist roles• Prior experience in Observability and/or Security solutions is mandatory.

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